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Mail server reject Forum messages as spam

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3 months 3 days ago #1 by Johan Nel
Hi all,
Can you please respond to this message. Trying to pick up why emails from the forum gets rejected as spam by my ISP.
Regards,

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Johan Nel
George, South Africa

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3 months 3 days ago #2 by Nick Friend
Replied by Nick Friend on topic Mail server reject Forum messages as spam
Sorry, won't have time to reply today....

Nick

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3 months 3 days ago - 3 months 3 days ago #3 by Wolfgang Riedmann
Replied by Wolfgang Riedmann on topic Mail server reject Forum messages as spam
Hi Johan,

my ISP delivers most of them.

Wolfgang
Last edit: 3 months 3 days ago by Wolfgang Riedmann.

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3 months 3 days ago - 3 months 3 days ago #4 by Johan Nel
Replied by Johan Nel on topic Mail server reject Forum messages as spam
Thanks Wolfgang/Nick
Hmmm strange one. The X# Forum mailserver is not in the Spam/Blocked IP addresses of the ISP mail/firewall servers. Also checked no attachments, bad words, NOTHING. We cannot pinpoint why it is rejected...
This email from IP 46.30.212.8 has been rejected.
Strange though, mail messages from Robert/Chris to me does get delivered.
Anyway hopefully we find the magic trick somewhere.
Regards,

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Johan Nel
George, South Africa
Last edit: 3 months 3 days ago by Johan Nel. Reason: Find incorrectly spelled as fin

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3 months 3 days ago #5 by Karl-Heinz Rauscher
Replied by Karl-Heinz Rauscher on topic Mail server reject Forum messages as spam
Hi Johan,

Did you try to add the xsharp info address to the whitelist ? My provider offers that via his web interface. Since i did that, all notifcation emails arrived without problems.

regards
Karl-Heinz

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3 months 3 days ago #6 by Johan Nel
Replied by Johan Nel on topic Mail server reject Forum messages as spam
Hi Karl-Heinz, I will follow up with them to rather look at white lists rather than blacklists.

Karl-Heinz wrote: Hi Johan,

Did you try to add the xsharp info address to the whitelist ? My provider offers that via his web interface. Since i did that, all notifcation emails arrived without problems.

regards
Karl-Heinz


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Johan Nel
George, South Africa

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2 months 4 weeks ago #7 by Johan Nel
Replied by Johan Nel on topic Mail server reject Forum messages as spam
Hi Karl-Heinz,
Seems your suggestion regarding the WhiteList is working.
Thanks for the tip.

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Johan Nel
George, South Africa

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